FAQ

 

General

Are Chem-Dry products safe for my kids and pets?
At Chem-Dry of Omaha, our primary cleaner, The Natural, consists solely of ingredients that are listed on the FDA’s GRAS (Generally Recognized as Safe) list, ensuring the safety of your carpets, home, and family. This cleaner does not include any harsh chemicals or soaps. Chem-Dry has 51 of our cleaning products, including The Natural, that are Green Certified.

Is Chem-Dry a steam cleaner?
Chem-Dry does not use traditional steam cleaning methods. Instead, we utilize Hot Carbonated Extraction, a carbonation process that lifts dirt and grime from carpets with ease and with less water than standard steam cleaners you might find elsewhere in the Omaha area.

Carpet Cleaning

What is the best carpet cleaning method?

Compared to your average steam cleaners, Chem-Dry of Omaha’s hot carbonating extraction carpet cleaning method is the superior option. Our approach is safer and healthier for your carpets, your upholstery, and you. We use a proprietary method that employs carbonation to remove more dirt and grime, providing a deeper and longer-lasting clean. Additionally, our specialized cleaning solution, The Natural®, requires only a fraction of the water used by other methods such as steam cleaning. This allows carpets cleaned by Chem-Dry to dry much faster (usually within 2-4 hours), and helps to prevent mold and mildew growth beneath your carpets. You can find out today why Chem-Dry is the Bellevue area’s number one choice for carpet cleaning.

Why do I need protectant on my carpets?
While most new carpets come with a factory-applied protectant, this protection wears over time. It is recommended that homeowners reapply protectant to carpets to help resist stains and soiling. Another reason protectant is a smart investment is that it slows the aging and wearing process and can extend the life of your carpets. You can protect your Elkhorn home’s carpets today by calling Chem-Dry of Omaha.

How do you remove pet urine odor from carpets?
You love your pets. But sometimes, living with pets means having to clean up their accidents. Pet odors can linger on for months or even years if not treated properly. When urine dries in the carpet and padding, it leaves behind millions of concentrated urine crystals that emit a strong and unpleasant odor. While many Omaha carpet cleaning companies may simply try to mask this odor, Chem-Dry employs a unique and patented system known as P.U.R.T.® (Pet Urine Removal Treatment) to effectively eliminate pet urine odor for good. P.U.R.T.® works by breaking down the enzymes and exploding the urine crystals, effectively removing any traces of pet urine and its accompanying odor. With Chem-Dry’s P.U.R.T.® system, you can finally say goodbye to the pungent smell of pet urine in your home.

Will my carpets re-soil quickly after the cleaning is finished?
Unlike other steam cleaners, Chem-Dry doesn’t rely on soaps and detergents in our cleaning process. Our technicians clean using an all-natural, biodegradable cleaning solution that is free from any soaps, detergents, or harsh chemicals. Our unique solution is designed to effectively lift and remove dirt and grime from your carpets, without leaving behind any sticky, dirt-attracting residues. With The Natural®, you can rest assured that your carpets and upholstery will remain clean for longer, without the need for frequent professional cleanings.

How long will it take for my carpet to dry completely?
After a Chem-Dry professional cleaning, it typically takes 2-4 hours for the carpet to dry, but dry times can vary. The drying time for carpets after cleaning is influenced by several factors, including humidity levels, airflow to the cleaned room(s), and the type of carpet. You can enjoy your freshly cleaned carpets sooner by turning on your air conditioning or fans to encourage airflow.

How often should I have my carpets cleaned?
According to industry experts, it is recommended that homeowners clean their carpets every 6-12 months, particularly if there are kids, pets, or someone in the home has asthma or allergies. Regular carpet cleaning not only enhances the appearance of your home, but it also eliminates germs and allergens, improves indoor air quality, and prolongs the life of your carpets.

What type of chemicals does Chem-Dry use?
Chem-Dry’s primary cleaner, The Natural, is a safe, non-toxic, and hypo-allergenic cleaning solution that does not contain any soaps or phosphates. This makes it an excellent choice for Omaha families and individuals who are concerned about the potential risks associated with harsh chemicals.

Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Chem-Dry’s unique cleaning process is designed to use up to 80% less water than typical steam cleaning methods. This is made possible by the use of a carbonated cleaner called The Natural, which relies on millions of microscopic bubbles to release dirt and grime from the fibers of your carpets. This low water, low pressure approach is healthier for your carpets, allows your carpets to dry in only 2-4 hours and is also more environmentally friendly.

Can other carpet cleaning methods actually hurt my carpets?
Yes. Typical steam cleaning uses a process of dumping large amounts of soapy water into your carpets and then trying to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days, this method can actually cause carpets to rot or grow mold.

What is considered a room?
Our room sizes are based on 200 square feet or up to 14 stairs. If any of your rooms are over 200 square feet, there may be an additional area charge.

Area and Oriental Rug Cleaning

Is Chem-Dry’s cleaning process safe for my rugs?
Chem-Dry of Omaha uses our gentle, yet effective cleaning process for area rugs as well as carpets. Our area rug cleaning will leave the colors of your rug looking vibrant and fresh. Chem-Dry’s cleaning products don’t leave behind any dirt-attracting residues and help your area rugs stay cleaner longer – providing a safe and healthy home environment for your family and pets.

Why should I have my area and oriental rugs cleaned?
Area and oriental rugs can accumulate a lot of dirt and allergens over time due to the amount of traffic they receive. Just like carpets and upholstered furniture, these rugs act as air filters, trapping dirt and other particles that can impact the air quality in your home. To effectively remove the deep-down dirt and allergens from these rugs, it’s important to have them professionally cleaned on a regular basis.

Upholstery Cleaning

How long does it take for furniture to dry?

Generally speaking, your Bellevue home’s upholstered furniture dries within just a couple of hours.

Do you offer protectant or stain guard for upholstery?
Yes, after the upholstery cleaning, you can have protectant applied to your furniture stain guarded with Chem-Dry’s Protectant.

How does Chem-Dry clean upholstery?
Just like with your home’s carpets and area rugs, Chem-Dry uses our unique hot carbonating extraction cleaning system to clean your upholstered furniture. Using our core cleaner, The Natural®, our technicians will release dirt, soil, and airborne contaminants from your furniture, leaving you with a healthier, happier home.

Why should I have my upholstered furniture professionally cleaned?
In homes that have carpet, up to 80% of the dust and dirt brought into the home can end up in your furniture and upholstered fabrics.